Our refund policy is simple. If you believe you've made a mistake signing up for a paid Supaboard subscription online or in-app, please contact us inside the app or email support@supaboard.cloud. We'll be happy to refund you the full amount if you downgrade your subscription within 72 hours of signing up for monthly billing, or within 30 days of signing up for annual billing.
If you were invoiced for members accidentally added to your workspace, we're happy to provide a refund of the prorated charges if you reach out within 72 hours of the invoice date. Please make sure the additional members have been removed from your workspace before writing in.